Posts tagged “customer service”
The Secret Superpower of Starbucks
When I have the opportunity I am apt to choose the underdog. Aside from the sinfully delicious Cinnamon Dolce Latte, for example, I dislike Starbucks and will generally go to the mom-and-pop coffee shops scattered around Los Angeles. More often than not lately, though, I am finding that Starbucks’ secret superpower is consistency. Mussolini kept
Gators Championship Package from Sports Illustrated
At some point about fifteen years ago I subscribed to Sports Illustrated. With the exception of a tragic few months during which most of my mail was trapped shuffling between coasts, I haven’t missed an issue. Generally I ignore all the commemorative editions and t-shirt and sweatshirt offers; I have enough t-shirts and sweatshirts to
Why Not Just Make Me Happy?
A lot of work for ten bucks
Grocery Trickery
Where do I go to complain about grocery store shenanigans? I’m at the end of my rope with Ralph’s, the local supermarket here in Los Angeles. There are two things they are doing to blatantly defraud customers and it’s driving me crazy.
Press 1 to Delete
We have a Norstar phone system in my office. Sometimes people leave me voicemails on this system. When I look at my phone, it shows “Messages” in the little digital display so I know I must check my messages. To do this I press the “Check VM” button and enter my super secret password. Here’s
WaMu Snafu
Catch-22
Poor Programming
CapitalOne’s website is just terrible. About every third time I click the “LogIn” button on the front page it simply redirects me to the front page. Even on my work connection the entire site loads like it’s running on a 1992 486 box. There are ridiculous pop-ups thrown at me every time I attempt to
CA DMV
An important announcement
CA DMV
Unnecessary fees are obnoxious.
Social Security Number Part II
Our government at work